FAQ's / Help Centre
General Queries
Shipping & Returns
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PROFESSIONAL ONLY BRAND
FREE UK SHIPPING ON ORDERS OVER £99
EUROPEAN, HEMA & TPO FREE GEL POLISH FORMULA
EUROPEAN, HEMA & TPO FREE GEL POLISH FORMULA
PROFESSIONAL ONLY BRAND
FREE UK SHIPPING ON ORDERS OVER £99
EUROPEAN, HEMA & TPO FREE GEL POLISH FORMULA
EUROPEAN, HEMA & TPO FREE GEL POLISH FORMULA
No, WanderGEL™ is a professional only brand, our products must be applied by beauty professionals who are aware of the required safety protocols.
Yes, we are vegan and cruelty free brand.
Yes, our products are registered with the Cosmetic Product Notification Portal.
Yes, all of our products are HEMA free and we will shortly be introducing more HEMA free options, subscribe for more updates.
In the unlikely event that a reaction is experienced, the product should be removed and if necessary, seek medical advice. Please contact us via email at contact@wandergel.co.uk to inform us of any suspected allergic reaction to any of our products.
No, we do not recommend that nails systems are combined to ensure safe use and correct application.
We would recommend use of the WanderGEL™ TG-23 nail lamp. If using any other lamp it would need to be a minimum of 48w.
The ingredients list for our products are listed on the bottles / packaging and in our data sheets.
Yes. Proper application of UV gel products is essential in avoiding allergic reactions. Please see our application and aftercare guides listed on the product pages.
Here at WanderGEL™ we make every effort to accurately colour match our swatches for the website. Unfortunately this is a digital representation of the colour so may differ slightly from the actual colour. In addition, we include images of the product applied to nails to help our customers review the true colour.
No, unfortunately we can only ship to the original address.
Yes, these orders must be placed before 12 noon.
We aim to ship your order on the same day if the order is placed before 2pm or the next day if placed after. Please allow 2-3 days for delivery.
Occasionally, products can be damaged in transit, if you find that an item is damaged please email us including a picture of the damaged item within 48 hours of delivery at contact@wandergel.co.uk and we will look to resolve this for you.
Please inform us of your intention to return goods via email within 48 hours of receipt. Unfortunately, due to health and safety reasons, on some products we do not offer returns, see our returns section for more details.
We are delighted to have teamed up with Klarna to offer pay later / instalment options.
Don't hestitate to contact us
Use the contact us feature to request our HEMA free and E-Vitalize SDS & CPSR Sheets.